Privacy Policy

This policy describes what information Paragon ("we," "us") collects when you use our websites and applications, how we use it, and the choices you have.

1. Information we collect

• Account information. When you create an account: your name, email address, phone number, mailing address, and a password (stored by our authentication provider in hashed form — we never see or store your plaintext password).
• Subscription and payment. Payments are processed by Stripe. We receive subscription status and plan details; we do not receive or store your full card number.
• Assistant conversations. Messages you send to the AI assistant are transmitted to our servers and to our AI provider (Anthropic) to generate responses.
• Trading data you share. If you use portfolio analysis, a snapshot of your account balances and positions is included in the conversation so the AI can analyze it.
• Brokerage credentials. Your brokerage API keys are encrypted and stored only on your own device. They are never transmitted to Paragon's servers. Orders go directly from your device to your broker.
• Technical data. Basic logs (such as IP address, timestamps, and error reports) needed to operate and secure the services.

2. How we use information

We use your information to provide and improve the services: authenticating you, processing subscriptions, generating AI responses, sending service emails (such as verification and password reset), preventing abuse, and complying with legal obligations. We do not sell your personal information.

3. Sharing

We share information only with the service providers required to run Paragon: Google Firebase (authentication, database, hosting), Stripe (payments), and Anthropic (AI responses). Each processes your data under its own terms and safeguards. We may also disclose information if required by law.

4. Storage and security

Sensitive data stored on your device (authentication tokens, brokerage keys, your profile) is encrypted using your operating system's secure storage. Data in transit uses TLS. No system is perfectly secure; protect your password and enable device-level security.

5. Retention

We keep account information while your account is active. Conversation history in the desktop app is stored locally on your device and can be deleted by you at any time. You can request deletion of your account data by contacting us.

6. Your rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal information. To exercise them, email us at the address below and we will respond within a reasonable time.

7. Children

The services are not directed to anyone under 18, and we do not knowingly collect information from children.

8. Changes

We may update this policy from time to time. Material changes will be announced by email or in the application. The "Last updated" date above reflects the current version.

9. Contact

Privacy questions or requests: business@paragonmain.com.